Software Support Portal

Support 2

• How can I get support for installing and running Shellstock Tags?
• Do you provide phone support?

Licenses 3

• Can I install my licensed version of Shellstock Tags on more than one computer?
• I lost my license file and/or software CD, how do I replace it?
• I have a new license with a new company name, but my old company name is still showing -- what can I do?

Getting Started 5

• How do I install Shellstock Tags?
• How do I install my VPL license file?
• How can I print my Company Name and Address on the top of my tags?
• Initial Printer Setup - Laser Shellstock Tags
• Initial Printer Setup - Dot Matrix Shellstock Tags

FAQ 9

• What Windows PC operating systems will Shellstock Tags run on?
• Will Shellstock Tags run on Apple computers?
• Is Shellstock Tags network capable?
• What kind of printers work best with Shellstock Tags?
• What is the difference between Dot Matrix Tags and Laser Tags?

View all 9

Dot Matrix 4

• Epson Dot Matrix printer prints one tag then skips two or three
• Printed text falls above or below preprinted lines on tags
• Printing falls too far left or right overlapping pre-printed text
• How can I keep a record or history of my printed tags?

Laser Printers 2

• Printed text does not line up with preprinted lines or spaces on tags
• Can I print different tags on a single Laser Tags sheet of six?